Chapter 8 Assignment - Chapter 8 Assignment Customer...

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Chapter 8 Assignment - Customer Satisfaction Survey Research online a Customer Satisfaction survey for any fast food restaurant...Arby's, Taco Bell, Hardees, McDonalds etc. Do you feel the survey was thorough enough to get good feedback? Was it easy enough for both happy and unhappy customer to find? What type of data is gathered from this survey and how can the corporation use this information to improve their product or organization? Provide some examples and be sure to expand and elaborate your answers for maximum credit. I have researched Hardee’s Fast Food Restaurant for the Customer Service Satisfaction survey. I googled the customer service satisfaction survey for Hardees and it was very easy to find. I clicked the first link that popped up and it directed me to and additional website that is a whole website for the customer service survey. This survey started off by asking for date, time, an order transaction number on receipt, and several questions about the cashier/server that helped me order my food.
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