Introduction to Operations and Supply Chain Management

Introduction to Operations and Supply Chain Management -...

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BUS 370: Introduction to Operations and Supply Chain Management Mr. Donavon Favre College of Management North Carolina State University 1
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Chapter Objectives Be able to: Describe what the operations function is and why it is critical to an organization’s survival. Describe what a supply chain is and how it relates to a particular organization’s operations function. Discuss what is meant by operations management and supply chain management. Identify some of the major operations and supply chain activities, as well as career opportunities in these areas. Make a case for studying both operations management and supply chain management. 2
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Examples of Companies that excel in Supply Chain Management WalMart Federal Express Foxconn/Flextronics SAP Apple Procter & Gamble Honda Progressive Insurance 3
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Why study Operations & Supply Chain Management (SCM)? 1. Pervasiveness Every organization must make a product or provide a service that someone values Manufacturer Retailer Design firm University Health Services 4
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2. Interdependence Most organizations function as part of a larger supply chain How far have your shoes travelled before they end up on your feet? Why study Operations & Supply Chain Management (SCM)? 5
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3. Profitability & Survival Organizations must carefully manage their operations and supply chains in order to prosper, and indeed, survive Shoe manufacturer decisions: How many shoes should we make? What mix (how many size 8’s vs. size 10’s, men’s vs. women’s)?
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