COM 100 Chapter 11 - COM 100 CHAPTER 11 1 CLICKERS A...

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COM 100 CHAPTER 11 1. CLICKERS A. Communicating with one’s manager is an example of ______ communication i. Upward B. Communication competence is the balance of what? i. Task effectiveness/Relational appropriateness 2. IN CLASS NOTES A. Top Qualities Employers Seek i. Ability to communicate verbally with people inside and outside the organization ii. Ability to work in a team structure iii. Ability to make decisions and solve-problems iv. Ability to plan, organize, and prioritize work v. Ability to obtain and process information vi. Ability to sell of influence others B. Organizational Communication i. Organizations are the set of interactions that members of groups use to accomplish their individual and common goals ii. 2 Important properties -Function -Structure C. Function i. The goals and effects of the organizational communication ii. PRODUCTION function: communication that coordinates activity toward accomplishing tasks iii. MAINTENANCE function: communication that preserves the stability of existing systems iv.
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  • Spring '08
  • Nakayama
  • Public image, B. Organizational Communication, B. Communication competence, Task effectiveness/Relational appropriateness

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