Chapter 3 - Management Roundtree Erica Shannon Definitions...

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Management Chapter 3 – pgs. 84-88 Roundtree January 28, 2008 Erica Shannon Definitions - Demographics : statistical profiles of human populations - New social contract : assumption that the employer-employee relationship will be a shorter-term one based on convenience and mutual benefit, rather than for life - Glass ceiling : the transparent but strong barrier keeping women and minorities from moving up the management ladder - Contingent workers : part-timers and other employees who do not have long-term implicit contract with their ultimate employers - Managing diversity : process of helping all employees, including women and minorities reach their full potential - Issues management : ongoing process of identifying, evaluating, and responding to important social and political issues - Advocacy advertising : promoting a point of view along with a product or service - Legal audit : review of all operations to pinpoint possible legal liabilities or problems - Alternative dispute resolution : avoiding courtroom battles by settling disputes with less costly methods, including arbitration and mediation
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This note was uploaded on 04/19/2008 for the course MGT 335 taught by Professor Roundtree during the Spring '08 term at Lincoln U. PA.

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Chapter 3 - Management Roundtree Erica Shannon Definitions...

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