INST 335 – Fall 2021Exam 1 Study GuideThe exam will be worth 10 points and taken using personal technology (laptop) except where otherwiserequested. Please use the following lockdown browser for both Mac and Windows and test it before coming tothe exam:The following topic areas may be included on the exam:1.Nature of the role of management in terms of kinds of responsibilities and tensions.a.Pros and cons of being a manager; complexity of the life of a manager.b.Skills that are important for managers; differences between types of skills required for individualperformers versus managers.2.The basics of the POLC model3.Understanding of organizational hierarchies and how roles and management differ across these levels;how managers exist within the context of a organizational pyramid, who they are responsible for and to.4.Different kinds of managers (e.g., top managers, divisional managers, general managers, projectmanagers) and some broad differences between them.
