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Unformatted text preview: -Ask yourself: “were there factors that facilitated or inhibited the performance?” “were the outcomes and behaviors due to the e³ort and ability put forth by the worker or due to other circumstances?” 4. Feedback-How is the people’s response-If not done well, the result can be defensiveness on the part of the recipient and no improvement in performances 5. Dealing with feedback-How to transmit the evalua±ons to the worker-If not done well, it may cause interpreta±on problem among workers 6. Improving performance-Use technique, e.g. goal se´ng, removal of system barriers, increase mo±va±on-Help workers to improve their performance levels. 7. Future performance...
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- Spring '12
- Management, Better