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Unit 8 Final ExamHR 310QuestionsChapter 5Case Study 5.3,Getting the Message Across: Please read the case and respond to questions 1 and 2 following the case.Question 1-The problem that WCBA is having, is with new student hires breaking the law and not following the rules put in place. These students seem to not fully understand what legal responsibilities there are when it comes to being on the air. Ann thinks that the student workers do not take the job serious.Another issue outside of the student’s lack of responsibility is the training. Ann give a complete handout on the policies and procedures and the case study even said she tries to get to know each student, but not that she reviewed the material with them. Ann could also be being more of a mother figure and not a leader since she is known for being nice and personal with each studentQuestion 2-Using SLII I would suggest that Ann do more coaching. She should start each new student out with high directive- high supportive styles. Focusing of goal achievements