ch14 - Exam Name TRUE/FALSE Write'T if the statement is...

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Exam Name___________________________________ TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) If a manager clearly and articulately verbalizes instructions to a subordinate, communication can be said to have taken place. 1) _______ Answer True False 2) In the study of management, communication generally refers to interpersonal communication. 2) _______ Answer True False 3) As employees set specific goals, work toward those goals, and receive feedback on progress toward goals, communication is required. 3) _______ Answer True False 4) The communication that takes place within groups is a fundamental mechanism by which members share frustrations and feelings of satisfaction. 4) _______ Answer
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True False 5) Communication serves four major functions control, motivation, emotional expression, and information. 5) _______ Answer True False 6) The most important function of communication is the release for emotional expression of feelings and for fulfillment of needs. 6) _______ Answer True False 7) The channel chosen to communicate the message cannot be affected by noise. 7) _______ Answer True False 8) The communication method that conveys personal warmth the best is face - to - face communication. 8) _______ Answer
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True False 9) A sender initiates a message by encoding a thought. 9) _______ Answer True False 10) The final link in the communication process is a feedback loop. 10) ______ Answer True False 11) Formal presentations are the best communication method to use for scanability. 11) ______ Answer True False 12) Nonverbal communication is communication transmitted without words. 12) ______ Answer
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True False 13) The best - known types of nonverbal communication are demographics and proxemics. 13) ______ Answer True False 14) Verbal intonation refers to the emphasis someone gives to words or phrases that conveys meaning. 14) ______ Answer True False 15) The Arab culture is a high - context culture. 15) ______ Answer True False 16) Formal communication refers to communication that follows the official chain of command or is part of the communication required to do one's job. 16) ______ Answer
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True False 17) Informal communication takes place when employees talk with each other in the lunchroom, as they pass in hallways, or as they're working out at the company exercise facility. 17) ______ Answer True False 18) Downward communication is communication that cuts across both work areas and organizational levels. 18) ______ Answer True False 19) In the chain network, communication flows according to the formal chain of command, both downward and upward. 19) ______ Answer True False 20) The horizontal network represents communication flowing between a clearly identifiable and strong leader and others in a work group or team. 20) ______
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Answer True False 21) In the wheel network, the leader serves as the hub through which all communication passes. 21) ______ Answer True False 22) Information technology has significantly improved a manager's ability to monitor individual or team performance.
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