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Chapter 1 - • Organization o Social entity that is goal...

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Chapter 1 Management o Attainment of organizational goals in an effective and efficient manner o 4 Functions: Planning Organizing Leading Controlling o Planning Where organization wants to be in the future How they’re going to get there o Organizing How they’re going to accomplish their goals Assigning tasks, delegating authority, etc. o Leading Use of influence to motivate employees to achieve organizational goals Creating shared culture and values Communicating goals to employees o Controlling Monitoring employees’ activities Managers must ensure the organization is moving towards its goals
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Unformatted text preview: • Organization o Social entity that is goal directed and deliberately structured Social entity • Made up of 2+ people Goal directed • Designed to achieve a certain outcome o Effectiveness The degree to which organization achieves a stated goal o Organizational effectiveness Providing product/service that customers value • Management skills needed o Conceptual skills Cognitive ability to see the organization as a whole Involves manager’s thinking, information processing, planning abilities...
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