Chapter 7 - Chapter 7 • Overview of Goals and Plans o...

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Unformatted text preview: Chapter 7 • Overview of Goals and Plans o Goal Desired future state that the organization attempts to realize o Plan Blueprint for goal achievement and specifies necessary resource allocations, schedules, tasks, etc. o Planning Determining goals, and defining the means for achieving them o Pyramid page 210 Operational Plans • Identify the specific procedures or processes needed at lower levels of organization 1 o Ex: Individual departments and employees Tactical Goals • Responsibility of middle managers o Heads of major divisions or functional units • Focuses on major action the division must take to fulfill its part in the strategic plan set by top management Strategic Goals • Top managers • Reflects commitment to both organizational efficiency and effectiveness • Purposes of Goals and Plans o Send important messages to external and internal audiences Legitimacy • An organization’s mission describes what they stand for and its reason for existence • Symbolizes legitimacy to external audiences • A strong mission has positive impact on employees o Allows them to become more committed b/c they identify w/ its overall purpose Source of Motivation and Commitment • Goals and plans facilitate employees’ identification w/ the organization o Helps motivate them by reducing uncertainty o Clarifying what they should accomplish • Lack of a clear goal and employees won’t understand what they’re working for Resource Allocation • Goals help managers decide where they need to use employees, money, etc. Guides to Action • Goals and plans help provide a sense of direction • Focus attention on specific targets, and direct employees toward important outcomes Rationale for Decisions • Goals allow managers to learn what the organization is trying to accomplish • Making sure their decisions are made according to desired outcomes 2 Standard of Performance • Goals provide as performance criteria • Goals in Organizations o Organizational Mission Mission • At the top of hierarchy • Organization’s reason for existence...
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This note was uploaded on 04/19/2008 for the course BUS 251 taught by Professor Nakhai during the Spring '08 term at Millersville.

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Chapter 7 - Chapter 7 • Overview of Goals and Plans o...

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