cheat sheet - Peter Dimas MSIS 110-Prof Bharati UMS00894597...

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Peter Dimas MSIS 110-Prof Bharati UMS00894597 CH.1 5 compounds of MIS- Hardware, software, data, procedures, people MIS-the development and use of information systems that help businesses achieve their goals and objectives System-group of components that interact to achieve some purpose; IS-system of components interacting to produce info Moore’s Law- # of transistors per square inch on a chip doubles every 18 months Information must be timely, accurate, sufficient, relevant, and economic CH.2 CRM (Customer Relationship Mgt.) system- IS that maintains data about customers and all their interactions with the company; ex. Support calls, returns, customer service, etc. KMS (Knowledge Mgt. System)-IS for storing and retrieving organizational knowledge, regardless of what type Manufacturing IS Automated IS-computer hardware and its programs do most of the work Augmentation IS-IS that involves mostly human labor CH.3 Hardware-components of computer: ie. Motherboard, keyboard, speakers, etc.
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This note was uploaded on 04/20/2008 for the course HIST 111 taught by Professor Smuts during the Fall '07 term at University of Massachusetts Boston.

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cheat sheet - Peter Dimas MSIS 110-Prof Bharati UMS00894597...

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