Chapter_16_Quiz - 1 Preventive measures are a form of control Preventive measures are a form of control Correct Control is not just an after-the-fact a

Chapter_16_Quiz - 1 Preventive measures are a form of...

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1. Preventive measures are a form of control. Preventive measures are a form of control. a. True b. False Correct. Control is not just an after-the-fact process. Preventive measures are also a form of control. See 16-1: The Control Process 2. A quality of a good standard is that it leads to the achievement of goals. A quality of a good standard is that it leads to the achievement of goals. a. True b. False Correct. The ±rst criterion for a good standard is that it must enable goal achievement. See 16-1: The Control Process 3. Once companies compare actual performance to performance standards, the next step in the control process is to benchmark against other companies. Once companies compare actual performance to performance standards, the next step in the control process is to benchmark against other companies. Correct. Once companies compare actual performance to performance standards,
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a. True b. False the next step in the control process is to identify performance deviations. See 16-1: The Control Process 4. Control is a one-time achievement or result. Control is a one-time achievement or result. a. True b. False Correct. Control is a continuous, dynamic, cybernetic process. It is not a one-time achievement or result. See 16-1: The Control Process 5. Concurrent control occurs when behavior and work procedures do not conform to standards. Concurrent control occurs when behavior and work procedures do not conform to standards. a. True b. False ebook : The Control Process
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You did not submit an answer. . Bureaucratically controlled companies are highly resistant to change and slow to respond to customers and competitors. Bureaucratically controlled companies are highly resistant to change and slow to respond to customers and competitors. a. True b. False Incorrect. A characteristic of bureaucratically controlled companies is that, due to their rule- and policy-driven decision making, they are highly resistant to change and slow to respond to customers and competitors. See 16-2: Control Methods ebook : Control Methods 7. Objective control is the use of observable measures of employee behavior or output to assess performance and in±uence behavior. Objective control is the use of observable measures of employee behavior or output to assess performance and in±uence behavior. a. True b. False Correct. Objective control is the use of observable measures of employee behavior or output to assess performance and in±uence behavior. See
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16-2: Control Methods 8. Feedforward control is regulating behaviors and actions that workers perform on the job. Feedforward control is regulating behaviors and actions that workers perform on the job. a. True b. False Correct. Behavior control is regulating behaviors and actions that workers perform on the job. See 16-2: Control Methods 9.
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