Chapter 1: Managerial Accounting and the Business EnvironmentLearning objectives:1.Describe the functions performed by managers.2.Identify the major differences and similarities between financial and managerial accounting.3.Explain the basic concept of enterprise risk management.4.Explain the nature and importance of ethics for accountants.5.Explain the elements of corporate social responsibility.6.Explain how intrinsic motivation, extrinsic incentives, and cognitive biases affect employeebehaviour.Managerial accounting primarily concerns providing information to people inside an organization whodirect and control its operations.Managerial accounting provides data that help organizations run more efficiently.Some reports managers may use:oReports that compare actual results to plans and to benchmarks focusing on how wellmanagers or business units have performedoReports may also provide timely updates on key non-financial and financial indicators,such as orders received, customer acquisition costs, customer satisfaction, and sales.oReports may also be prepared as needed to help investigate specific problems, such asdecline in profitability.Financial accounting primarily concerns providing information to shareholders, creditors, and others whoare outside an organization.Financial accounting provides the scorecard by which a company’s past performance is judged.Financial accounting focuses on limited set of specific quarterly and annual financial statementsprepared in accordance with GAAP and government regulations.Functions of managers:1.Planninginvolves establishing goals and specifying how to achieve thema.Plans are accompanied by a budget-detailed plan for the future that is usually expressedin formal quantitative terms.2.Directing and motivatinginvolve mobilizing people to carry out plans and run routineoperationsa.Managers assign tasks to employees, arbitrates disputes, answer questions, solve on-the-spot problems, and make many small decisions that affect customers and employees.b.Managers also establish procedures for resolving differences in opinion that inevitablyarise when achieving goals established in the planning stage.3.Controllinginvolves gathering feedback to ensure that the plan is being properly executed ormodified as circumstances changea.Gathering, evaluating, and responding to feedback to ensure that this year’s goals meetexpectations. Have to understand why or why not goals were met.b.Part of the control process includes preparing performance reports that compare budgeteddata to actual data on a periodic basis, usually monthly, to identify and learned fromexcellent performance and to identify and eliminate sources of unsatisfactoryperformance.