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Case Study #2: Can we ensure that Digital Government services are secure?1Case Study #2: Can we ensure that Digital Government services are secure?
Case Study #2: Can we ensure that Digital Government services are secure?2IntroductionWe live in a world where most toddlers can operate smartphones and devices better than tying their own shoes; we are in the digital age. To keep up the advancing technology and our society’s need to obtain services via a mobile device the government has introduced digital government services. The strategy behind having a digital government is to provide various services to the general public on a digital scale. The government is trying to be more customer-centric by making services and information available on any device at any time. In the plans to better serve the American people by making digital services available there are regulations that organizations will have to follow in order to they are meeting the expectations of the government. President Obama signed several executive orders to ensure this plan for digital government was executed correctly and in the manner that was beneficial to the public. [Whi16] In April 2011, executive order 13571 was signed to set deadlines for the Office of Management and Budget to coordinate with each agency a plan for how they will provide digital services. The order also has instructions on what to do once they have developed a plan for digital services.[Off11] An additional executive order was signed later that year executive order 13576. Executive order 13576 discusses the Accountable Government Initiative and how each government agency needs to continue to make progress stopping wasteful practices. This order also instructs each agency to continue to be more accountable to the American people.[Off111] Digital government also coincides with open data; therefore, the memorandum M-10-06 also applies to the regulations of digital government. The memorandum M-10-06 outlines open data to move toward a more open government.[OMB09] Open data is essentially the foundation of the digital government, one is needed for the growth of the other. In addition, to all the executive orders and memorandum, the digital government also needed to follow the guidelines of the E-
Case Study #2: Can we ensure that Digital Government services are secure?3Government Act of 2002.[EGo02] This Act was the beginning step toward a digital government by promoting electronic government services. The technology was significantly different 14 years ago; however, this Act set the ball in motion to move toward a digital government. The website that was created to start the digital government movement and act as a central point of all the services is .