THE ULTIMATE BUSINESS ETHICS STUDY GUIDE

THE ULTIMATE BUSINESS ETHICS STUDY GUIDE - THE ULTIMATE...

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THE ULTIMATE BUSINESS ETHICS STUDY GUIDE Scientific Managemnt 1.What is Scientific Management Used for? - efficiency 2. Who invented scientific management -Fred Taylor Scientific Method 3. What are the four steps to the scientific method -Develop a one best way to accomplish task -Standardize the “one way” (make it specific) -Choose workers who can do that -Train the workers to do it 4. What is Cycle Time? -Time spent at each station before a job is passed on Bureaucratic Model 5.What is the Bureaucratic Model used for? -Structure 6. Who invented the Bureaucratic Model? -Max Weber 7.Why in the Bureaucratic model is it good to depersonalize? -Offset nepotism, favoritism, and general capricness (Take out personal problems on workers) -Offset any bias’s 8. Name 4 characteristics of Webers Ideal Bureaucracy.
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-Division of labor based on functional specialization -Well defined hierarchy -system of rules governing the rights, duties and incumbents -Promotion and selection based on competence Administrative Management Theory (classical theory) 9. Who invented Administrative Management Theory? -Henry Floyd 10. What are the 4 Operating principles for managers under the administrative management theory? -Unity of command -Exception Principle (Only report to boss during emergency) -Span of Control (How many employees report to a boss) -Scalar Principal? THIS IS ALL VERY *TASK DEPENDENT RANDOM 11. Newer Companies are organic…what does that mean? -That companies have a life cycle Systems Approach (???????) 12. What is the systems approach?
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-One views an entire things as a system , and that each part is dependent upon one another. 13. What are the 5 types of relevant abstract subsystems and what does each one mean? -Technical-puts inputs into outputs -Structural- Is the way things are organized *differentiation and Integration= how things broken up how things put back together -Managerial- Planning, organizing, directing, controlling other people, and establishing goals -Psychosocial- Power, Relationships, Style, and Moral -Goals and Values- Why are we here? Organizational Supra systems 14. What are the 5 components of the Macro environment. .and explain them. -Social Values- How is the culture changing -Law and Politics- Examples be lobbyists, and no transfats -Demographics- Types of people and income -Technology- Pace of technology, how longs take get radios out compared to cell phones -Economy- status and condition changes 15. Name 5 Ways the environment can be competitive?! -Substitutes- Like instead of cars people can take a bus -Rivals -Suppliers -Buyers -New Entrants Business/Society/Ethics 16. Define business 17.Define Society
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18. Define Ethics Stakeholders 19. What is a stakeholder? -Groups and individuals who affect and are affected by the organization and its output. 20.
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This note was uploaded on 04/20/2008 for the course B A 242 taught by Professor Mr.scheib during the Summer '08 term at Pennsylvania State University, University Park.

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THE ULTIMATE BUSINESS ETHICS STUDY GUIDE - THE ULTIMATE...

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