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Communication in Nursing.docx - Communication in Nursing...

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Communication in NursingKnow the forms – types of communication-Intrapersonal- self-talk – critical self-refection-Interpersonal- one-to-one between patient and nurse-Small group - goal directed-Public- Audience – conferences; classroom-Electronic- Technology – secure messaging – patient portals-Forms of CommunicationVerbal communicationVocabularyDenotative and connotative meaningPacingIntonationClarity and brevityTiming and relevanceoNonverbalPersonal appearancePosture and gaitFacial expressions
Eye contactGesturesSoundsTerritoriality and personal spaceMetacommunicationall factors that influence communication. Awareness of influencing factorshelps people better understand what is communicated.Know the four goal-directed phases that characterize the nurse-patient relationship-Preinteraction phase: occurs before meeting the patient-Orientation phase: when the nurse and the patient meet and get to know each other-Working phase: when the nurse and the patient work together to solve problems andaccomplish goals-Termination phase: occurs at the end of a relationship

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STAFF
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