Human Resources-Performance Management

Human Resources-Performance Management - RUNNING HEADER...

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RUNNING HEADER: HUMAN RESOURCES-PERFORMANCE MANAGEMENT 1 HUMAN RESOURCES-PERFORMANCE MANAGEMENT NAME: INSTITUTION: COURSE NUMBER: COURSE NAME: INSTRUCTOR’S NAME: DATE:
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HUMAN RESOURCES-PERFORMANCE MANAGEMENT 2 INTRODUCTION: The purpose of the job analysis is to provide a performance management document that captures the way an IT developer can carry out a performance appraisal to his staff in the branch. The Information Technology developer will use the performance appraisal to assess how his staff is performing in the bank as per the goals and objectives set by the company. The job analysis will comprise sections as stipulated below; 1. Introduction. 2. Job analysis findings 3. The performance appraisal. The job analysis entails describing and taking down records on the various aspects that specify the skills and other required skills necessary in undertaking the job. In the field of HR, it is important as it gives further information for use in personnel selecting process, offering training and compensation or allowances. The several ways used to conduct the analysis include interviewing of the incumbents and supervisors, group interviews, use of questionnaires and observations. In analyzing the different ways of obtaining information, observation proves to be less costly but the accuracy of the information compromised. Group interviews give information in the form of multitude and generalization. It makes one not know the clear picture of what is happening. However, the method is cheap and can be easily conducted. The use of questionnaires captures information more accurately in that one obtains first-hand information from the incumbents, but it may be costly as one has to facilitate the materials needed to formulate and distribute the questionnaires.
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HUMAN RESOURCES-PERFORMANCE MANAGEMENT 3 JOB DESCRIPTION Organization name: United Parcel Service (UPS). Job Title: Information Technology Developer Reports to: The CEO of UPS Corporation Supervises: The department of Information Technology Functions: To provide technical support to internal UPS customers and all UPS applications. JOB OBJECTIVE Main job objective is to ensure that customers that use the UPS applications are comfortable and contended and in providing quality technical support to enhance the smooth integration and use of UPS applications. DUTIES AND TASKS Taking support calls from different fronts that interact with UPS applications. Monitoring applications servers. Presort operational readiness. Post sort operational turnover. Giving weekly reports to the CEO UPS corporation about the progress of the supply of UPS products and the feedback from its customers The information developer has his office located at the headquarters of the company under the IT section where consultations of IT related applications take place.
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