BSBWOR501B_NTCA150072 Yeongkyeong Kim

BSBWOR501B_NTCA150072 Yeongkyeong Kim - SKILLS AND...

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SKILLS AND KNOWLEDGE 1. The ability to convey information to another effectively and efficiently. Business managers with good verbal, non-verbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit. 2. Literacy skills are all the skill needed for reading and writing. They include such things as awareness of the sounds of language, awareness of print and vocabulary, spelling, and comprehension. 3. The ability to use your time, energy, resources, etc. In an effective way so that you achieve the things you want to achieve. 4. a. Get them on board – managers and supervisors have to go through their own change process before supporting their direct reports. b. Share the role you expect – at both a high-level and a detailed set of actions. c. Build competencies – appreciate that “leading change” is a competency that can and must be developed.
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