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SITHIND002_Assessment Tools.docx - Assessment Tool...

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Assessment ToolSITHIND002 Source and use information on the hospitality industryINSTRUCTIONSYou are to answer all questions.Read each question carefully. Ensure you have provided all required information.On completion, submit your assessment to your assessor.Please complete all your details belowName of StudentIDUnit of competencySITHIND002 Source and use information on the hospitality serviceCourse NameName of AssessorDate of AssessmentAssessment descriptionThe assessment verifies skills to identify, sources of information on the structure and operation of thehospitality industry, specific information of relevance to the hospitality industry to assist operationalduties. Obtain information on laws specifically relevant to the hospitality industry and work compliantlyand source and access information on current and emerging technologies that impact on operationalduties as well as identify and use a range of opportunities to update knowledge of the hospitality industry.This assessment also requires observation / practical demonstration which can be done either in asimulated work environment set by the trainer or in a real workplace environment. Third party evidencemust be provided if the demonstration / observation has been done in student’s real workplaceenvironment. Please refer to Observation/Demonstration Checklist and Third Party Checklist & Evidenceprovided for this assessment.ProcedureIdentify a workgroup in your organization or simulated work environment, agreed to and arranged with yourassessor and answer the tasks given below -Version Jul 2021.V2| Assessment tools©Wells International CollegeCRICOS PROVIDER CODE: 01856KRTO NO. 905011
Task 1: Knowledge Test1ObjectiveTo provide you with an opportunity to identify sources of information on the structureand operation of thehospitality industry.TaskName 5 sources you could use to improve or update your knowledge of the hospitalityindustry.Name 5 types of organisation within the hospitality industry:HotelClubResultSatisfactoryNot SatisfactoryFeedback2ObjectiveTo provide you with an opportunity to access specificinformationof relevance to thehospitality industry to assist operational duties.TaskCollect two different pieces of information you could use for your own work role. Eachpiece of information must come from a different source. Note down below what theinformation is and where you accessed it.-Menu-tell detail to customers1. If you are unable to provide the learners with the means to gathertheinformation, have them instead write down the two different piecesofinformation, where they would access them and what they would usethemfor.2. Check that each learner has collected some information they coulduse in theirown work role and that they have noted down how they would accesseachpiece.

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Term
Fall
Professor
TUKUMBI
Tags
Equal Employment Opportunity Commission, International College

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