Chapter 4 Outline - Chapter 4 The Listening Process 1 The...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 4: The Listening Process 1. The Listening Process A. Listening as behavior Listening is defined as an active form of behavior in which individuals attempt to maximize their attention to and comprehension of what is being communicated to them through the use of words, actions, and things by one or more people in their immediate environment o Listening is more than listening to spoken words o Listening is deliberately and consciously managed o Listening includes attending to and interpreting all the ways in which people use words, actions and things to arouse meaning in their receivers Listening refers to monitoring verbal, nonverbal and contextual aspects of the message o Examples of context that can add to or modify the meaning of the sender’s message Familiars/unfamiliar places Well-known people/strangers One-on-one/group Different kinds of media Indirect and direct experiences we have in our lifetime also affect our listening. o This provides a set of personal internal meaning responses for symbol, gesture and rules that make up our language and nonverbal communication o Only when the sender’s and receiver’ base experiences are similar, that they can share the same interpretation of the message B. What we gain from effective listening Acquire needed information o Message content that is important and central to our well-being Example- A doctors diagnose Screen and evaluate message
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
o We can’t listen to every message that is being communicated to us o To prevent ourselves from having an information overload, we select and discriminate between the messages we should pay attention to and the messages that we can ignore o We have a set of criteria to judge what is important to us This criteria would ask ourselves: Is this source credible? Is what the person saying believable? Is the message important to us in any way?
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/21/2008 for the course COMM 1113 taught by Professor Miller during the Spring '08 term at The University of Oklahoma.

Page1 / 6

Chapter 4 Outline - Chapter 4 The Listening Process 1 The...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online