{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Chapter 6 Outline - Chapter 6 Communicating in Small Groups...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 6: Communicating in Small Groups 1. The Nature of Human Groups A. Groups vs. social groups Several people that are physically near each other or share a common characteristic is not a group o Example- Not people gathered on the street corner looking at a car accident that just happened. They did not have any permanent basis for communicating in a regular way A group is defined as three or more people who repeatedly interact to achieve a shared goal, regulating their conduct and communication within a pattern of social organization o Example- Family, friends, and other organized groups B. The basics of social organization Four kinds of regularities in the way a group communicates and relates to each other: Norms o Rules that every member is expected to follow o Examples- When and where the member get together, dress code, rules for use of space and equipment In small groups, the norms are “understood” In large and formal groups, the norms may be written out in a handbook Roles o Specialized parts that each member plays in the group Each members role is different but are linked together in such a way that each makes a contribution to the overall objective of the group o Example-Traditional family Ranks o Understanding that some members have more of something than others Examples- More power, authority, prestige, income, skills, education o Members accept this rank Examples-Saluting an officer in the military or using special titles such as Mrs. Reese Controls o Individuals within the group that punish those who deviated negatively from the expected patterns and make it difficult for the group to reach their goals or reward those who make positive contributions above and beyond those expectations and make it easier for the group to reach their goals
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
o Punishment and rewards have to be administrated to maintain the pattern of social organization and ensure that the group can achieve its objective Examples of punishment- frown, complaining about behavior, a low grade Examples of rewards-thumbs up, praising words, a excellent grade C. Informal vs. formal communication Each group has a set of stable expectations that members have of each other o This pattern sets the rules and styles of communication within that group Informal communication is a spontaneous exchange of messages between individuals who feel free to engage in self-disclosure and to discuss whatever topic they wish, using mutually understood non- coded rules o Even in the most inmate groups there are “understood” prohibitions about certain topics or modes of communication o Example- Name calling Formal communication is controlled communication among parties who are allowed or required by the group’s coded rules to transmit
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 6

Chapter 6 Outline - Chapter 6 Communicating in Small Groups...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon bookmark
Ask a homework question - tutors are online