IS 4410 EXAM 1 STUDY GUIDE - IS EXAM 1 STUDY GUIDE CHAPTER...

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IS EXAM 1 STUDY GUIDE02/22/2016°CHAPTER 1:What is MIS?o3 Key Elements:Management and useInformation systemsStrategiesoGOAL: Managing IS to achieve business strategiesUnderstand the five-component modelso1. Hardware: Computer Side, Actorso2. Software: Computer Side, Instructionso3. Data: Bridgeo4. Procedures: Human Side, Instructionso5. People: Human Side, ActorsoAutomation moves work from human side to computer sideoIncreasing degree of difficulty of changeoMost important componentYOU!Your cognitive skills determine quality of your thinking, ability to conceive information from dataInformation is value you add to information systemAll IS components must work together
What is information?
What are the differences between routine and non-routine skills?
°CHAPTER 2:What is collaboration? Key characteristics and successful criteria?
oTwo or more people working together to achieve a common goaloCollaboration is NOT cooperation!oCollaboration works via feedback and iterationCooperation lacks feedback and iterationoCriteria for judging team success:1. Successful outcome“did we do it within the time and budget allowed?”2. Growth in team capability over time“develop better work processes, improve task skills, gain knowledge, provide perspective to each other3. Meaningful and satisfying experiencerecognition, rewards, camaraderieoFour primary purposes of collaboration?1. Become informedshare data and communicate to share interpretationsdevelop and document shared understanding2. Make decisions3. Solve problems4. Manage projectsUnderstand the different types of decisionoOperational decisions:Support operational, day-to-day activities
ExampleHow many burger patties to order (McDonalds)?What time is the flight from SLC to LAX (southwest)?

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