TFT2 - Part C - Part C Recommended Changes to the Service...

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Part C
Recommended Changes to the Service Level AgreementThe consolidated assets of the firms will be documented then compared against theexisting documented authentication processes, applications installed and hardware currently inuse. Datanal will take the responsibility for creating a set of updated ACLs that are necessary tothe further security of the system. Datanal will use these ACLs to give requisite access to thevarious users on the consolidated network. The process of Third Party Verification (TPV) will beused to perform background checks on all the employees, so that the standards oforganization’s confidentiality and integrity are up to the industry’s strict standards. If the currentdata storage policies are not meeting the standards of the industry then they will beimmediately reviewed and renewed to meet those standards. For all the policies regarding thesecurity of the information over the network, Datanal will take the responsibility to do enforceand dictate policy. Datanal will ensure that the network complies with various global laws likeCopyright Laws, Fair Trade Agreements, Patent Laws and International Trade agreements.To ensure that that there is no abuse of Finman’s services and resources certainmeasures like trainings, threat management, audits and encryption will be deployed. It must bemade very clear to the employees that intellectual property is not only the hardware systemsdeployed on the network, but also contain all the programs, their digital data, plans, schemesetc. By notifying employees of this fact, it will make them, for any data breach, accountable forany form of data breach.When it comes to data there are two things that should be considered – one isintellectual data and property and other is the protection of intellectual data and property. Firsttaking look at intellectual property it can be anything including plan, process etc. Normally the
defining mark of an intellectual property is the trademarks copyrights, patents etc. associatedwith it. In this scenario the intellectual property will be the processes employed by Datanal forthe entire network solutions. To be more specific for Mitertek it will the proprietary data miningsolutions that their organization has developed and for Datanal it will the collaborativeapplication/ enterprise software that they have developed. Next comes the part of protectingthat intellectual data/ property. It is important to ensure the protection of the intellectual data.This data will not only contain the data of any single party involved but it will be sum total of allthe intellectual data of all the parties involved. When we talk about the intellectual data wemean the entire hardware configuration, the software installed, the network configuration, theinformation of the customers, office and partners. All the users should be trained on theimportance of intellectual data and should be told the measures that should be taken to

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