| Document Title | Date 2 Objectives • Recognizing the different types of AutoTrac issues our customers encounter. • Being able to determine if the issue is something that we can resolve, or if we need to escalate the issue. • Being able to resolve the various guidance problems as quickly and efficiently as possible.
| Document Title | Date 3 Types of Guidance Problems • Off Track Errors • Wide/Narrow guess rows • Wandering/S’ing • Sensitivity Issues • Over/under aggressive steering • Hardware issues • SSU/ATU faults
| Document Title | Date 4 Types of Guidance Problems As with all troubleshooting calls, the first step is to understand the problem the customers are describing. You need to get the customer to be as specific as possible in describing their issue. Every type of guidance problem has specific details associated with it that will help you recognize the problem (and solution). We will discuss each different problem in more detail now.
| Document Title | Date 6 Sensitivities Both the AutoTrac Universal steering wheel, and the integrated steering system have sensitivity settings that can be adjusted to ‘tweak’ the performance of the guidance system. If the customer is getting poor performance from the guidance system (too slow to acquire line, S’ing, wandering, etc), these settings should be adjusted to resolve the issue. These settings will not correct major issues, such as constant offset problems. ATU Settings: • Steering Wheel Speed (ATU100 only) • Acquire Sensitivity • Line Sensitivity Tracking • Line Sensitivity Heading SSU Settings: • Steering Sensitivity • Advanced AutoTrac Settings
| Document Title | Date 7 Sensitivities ATU Settings The ATU uses an assortment of settings to determine its performance. • Steering Wheel Speed – Determines how aggressively the steering wheel makes adjustments to correct for tracking error. Applies at all times. (ATU 100 only) • Acquire Sensitivity – Determines how aggressive the steering wheel is in acquiring your guidance line. Only applies when acquiring a guidance line. • Line Sensitivity Tracking – Determines how aggressively the steering wheel corrects for off-track errors. Only applies when locked on a guidance line. • Line Sensitivity Heading – Determines how aggressively the steering wheel corrects for heading errors. Only applies when locked on a guidance line.
| Document Title | Date 8 Sensitivities ATU Settings Because these settings only apply during certain situations, it’s important to understand their effects. If the customer is having trouble while acquiring the line, you would not adjust Line Sensitivity Tracking, because that only applies when they have already acquired the line.
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- Winter '16
- Steering, Document title, Laser designator, Guidance system