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Unformatted text preview: | | | 1 | | | | | 0 |_| ____ |_______|____ |__________________________________ Noisy Failure Warm Odor Residential The Pareto analysis simply reorganizes the data to show a visual display. ...you can clearly see that Noise is the #1 Residential Customer complaint. Problem 8 (b), page 423 Make a simply plot of Temp and Error with Temp on the X axis and Error on the Yaxis. You should develop a U-shaped plot where the error rate is very low (near 0) at around 70 degrees. What does this graph suggest? That errors increase at Temperatures below 66 and above72. How does this help you with Quality? If we can control temperature between 66-72, the error rate falls significantly, allowing us to produce a higher quality product. TQM Tools: What do all the TQM tools do for us? They help us organize data and make it meaningful so we can understand more about the causes of quality problems and find solutions....
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- Spring '08