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Unformatted text preview: Perceptual defense Stereotyping Halo effect Projection High expectancy Fostering ethical communication through dialogue Dialogue- assertive communication Plus uncovering Constructive feedback- establish trust Make feedback specific rather then general Give feedback when receiver is ready to accept Check validity of feedback Provide feedback on behaviors the receiver can change Dont overwhelm receiver with feedback Types of nonverbal cues Proximity-expressions-relative orientation-contact- eyes...
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- Spring '08