Chapter 13 ReadingGROUPS AND TEAMS IN ORGANIZATIONSWe define a groupas two or more people who interact regularly to accomplish a common purpose or goal. The purpose of a group or team may range from preparing a new advertising campaign, to informally sharing information, to making important decisions, to fulfilling social needs. Types of Groups and TeamsFunctional Groups:A functional groupis a permanent group created by the organization to accomplish anumber of organizational purposes with an unspecified time horizon. Informal or Interest Groups: An informal or interest group is created by its own members for purposes that may or may not be relevant to organizational goals. It also has an unspecified time horizon. Informal groups can be a powerful force that mangers cannot ignore. In recent years, the Internet has served as a platform for the emergence of more and different kinds of informal or interest groups. Task Groups: A task group is a group created by the organization to accomplish a relatively narrow range of purposes within a stated or implied time horizon. Most committees and task forces are task groups. The organization specifies group membership and assigns a relatively narrow set of goals, such as developing a new product or evaluating a proposed grievance procedure. The time horizon for accomplishing these purposes is either specified (a committee may be asked to make a recommendation within 30 days) or implied (the project team will disband when the new product is developed). Teams are a special form of task group that have become increasingly popular. In the sense used here, a teamis a group of workers that functions as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities. Earlier forms of teams included autonomous work groups and quality circles. Today, teams are also sometimes called self-managed teams, cross-functional teams, or high-performance teams. Many firms today are routinely using teams to carry out most of their daily operations. Further, virtual teams—teams composed of people from remote work sites who work together online—are also becoming more and more common. Types of teams:oProblem-solving team= most popular type of team; comprises knowledge workers who gather to solve a specific problem and then disbandoManagement team= consists mainly of managers from various functions like sales and production; coordinates work among other teamsoWork team= An increasingly popular type of team; work teams are responsible for the daily work of the organization; when empowered, they are self managed teams.oVirtual team= A new type of work team that interacts digitally; members enter and leave the network as needed and may take turns serving as leaderoQuality circle= Declining in popularity; quality circles, comprising workers and supervisors who meet intermittently to discuss workplace problems.
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