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week4_short - Not Some- Ofte Very Rarely at All times n...

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15 Statements to AnswerNotat AllRarelySome-timesOftenVeryOften1I try to anticipate and predict possible causes of confusion,and I deal with them up front.2When I write a memo, email, or other document, I give allof the background information and detail I can to make surethat my message is understood.3If I don't understand something, I tend to keep this tomyself and figure it out later.4I'm surprised to find that people haven't understood whatI've said.5I can tend to say what I think, without worrying about howthe other person perceives it. I assume that we'll be able towork it out later.6When people talk to me, I try to see their perspectives.7I use email to communicate complex issues with people.It's quick and efficient.8When I finish writing a report, memo, or email, I scan itquickly for typos and so forth, and then send it off rightaway.9When talking to people, I pay attention to their bodylanguage.10I use diagrams and charts to help express my ideas.11Before I communicate, I think about what the personneeds to know, and how best to convey it.12When someone's talking to me, I think about what I'mgoing to say next to make sure I get my point acrosscorrectly.13Before I send a message, I think about the best way tocommunicate it (in person, over the phone, in a newsletter,via memo, and so on).14I try to help people understand the underlying conceptsbehind the point I am discussing. This reducesmisconceptions and increases understanding.15I consider cultural barriers when planning mycommunications.Total = 58Score InterpretationScoreComment15-35You need to keep working on your communication skills. You are not expressing yourselfclearly, and you may not be receiving messages correctly either. The good news is that, by
ScoreCommentpaying attention to communication, you can be much more effective at work, and enjoymuch better working relationships! The rest of this article will direct you to some greattools for improving your communication skills. (Readbelowto start.)36-55You're a capable communicator, but you sometimes experience communication problems.Take the time to think about your approach to communication, and focus on receivingmessages effectively, as much as sending them. This will help you improve. (Readbelowto start.)56-75Excellent! You understand your role as a communicator, both when you send messages,and when you receive them. You anticipate problems, and you choose the right ways of

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