81615483 Employee Engagement - Running Head EMPLOYEE ENGAGEMENT 1 Employee Engagement Name Institution Date EMPLOYEE ENGAGEMENT 2 Contents 1.0

81615483 Employee Engagement - Running Head EMPLOYEE...

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Running Head: EMPLOYEE ENGAGEMENT 1 Employee Engagement Name: Institution: Date:
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EMPLOYEE ENGAGEMENT 2 Contents 1.0 Introduction ................................................................................................................................ 3 2.0 Understanding Employee Engagement ...................................................................................... 5 2.1 Drivers of engagement ............................................................................................................... 5 2.2 Steps to creating a successful employee engagement strategy .................................................. 6 2.2.1 Survey ..................................................................................................................................... 6 2.2.2 Analyzing the degree of engagement and disengagement ...................................................... 7 2.2.3 Implementing activities, programs and policies to enhance employee engagement .............. 8 2.2.4 Making engagement an ongoing process ................................................................................ 8 3.0 Developing an employee engagement strategy in different organizational structures .............. 9 3.1 Employee Engagement Strategy in the Manufacturing Plant in Malaysia (Hierarchical Structure) ....................................................................................................................................... 10 3.2 Employee engagement Strategy in the Head Office in Ireland (Flat structure) ....................... 11 4.0 Conclusion ............................................................................................................................... 13 5.0 References ................................................................................................................................ 14
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EMPLOYEE ENGAGEMENT 3 1.0 Introduction Employee engagement is a management approach that offers conditions to facilitate more results and make sure employees do tasks to the best of their capabilities; not to be confused with employee satisfaction that only refers to how content and happy employees are. Employee engagement is based on open communication, trust, motivation, and commitment. For an employer, employment engagement leads to the business success due to the positive attitude of the employees. According to Markos & Sridevi (2010), when a company has a high level of employee engagement, employee sick days reduce, grievances and disputes are fewer, and accident rates decline due to the employees’ commitment and pride to work for the organization. Employers also enjoy the employees’ determination to go the extra mile to complete tasks, and this increases the performance of the firm in general. As for employees, they acquire a better understanding of their tasks and responsibilities, how they complement other tasks in the firm as well and their implications for the success of the organization. Employees feel motivated and empowered and can, therefore, complete tasks and improve the processes to achieve greater results with a shorter amount of time. Employee engagement exists in companies where there are authentic and strong values, mutual respect among employees and management, and commitment (AON , 2012). Surveys can be used to measure employee engagement in an organization. The survey, however, must be compared with other agencies to provide a benchmark to acquire effective results. Employee engagement is measured from two primary frontiers which are employee engagement with the supervisor and employee engagement with the organization. The latter focuses on the employees’ relationship with the senior management and the leadership and the enterprise as a whole. The relationship is based on trust, fairness and confidence in the senior
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EMPLOYEE ENGAGEMENT 4 management’s abilities to run the company. On the other hand, employee engagement with the supervisor focuses on the relationship between the employees and their direct supervisors based on mutual respect, giving instructions and receiving feedback and fairness (Vance, 2006).
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