chpt7_I-O - CHAPTER 7: Performance Management Learning...

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CHAPTER 7: Performance Management
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Learning Objectives Understand the benefits of using performance appraisal systems, and how organizations use performance appraisal data in personnel decision-making. Learn about legal guidelines pertaining to performance appraisal. Understand rating errors that may occur during performance rating. Learn about various performance appraisal systems. Learn how to provide performance feedback to employees.
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Main concepts: Performance appraisal. Performance development. Performance management. Why have performance appraisal systems? Assessing Employee Performance
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Using the Results of Performance Appraisals
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PA and the Law Legal compliance: Title VII. Uniform Guidelines (1978). Attributes of legal PA systems?
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Person Perception and Performance Appraisal
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Halo error. Example : High rating of technical knowledge may affect ratings on other rating dimensions (i.e., dependability, sociability). Leniency errors (2 Types):
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This note was uploaded on 04/17/2008 for the course BUS ADM 442 taught by Professor Zeatier during the Spring '07 term at Wisconsin Milwaukee.

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chpt7_I-O - CHAPTER 7: Performance Management Learning...

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