communications review - CHAPTER 1 Accidental Communication when a source communicates a message to a receiver that is unintentional and happens outside

communications review - CHAPTER 1 Accidental Communication...

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CHAPTER 1Accidental Communication: when a source communicates a message to a receiver that is unintentional and happens outside the source’s conscience controlChannel: the means by which a message is carried from one person to anotherCodes: series of letters that represents a known concept or thingCommunication: the process by which one person stimulates meaning in the mind of another person through verbal and non-verbal messagesCommunications:Compliance Gaining: goal of communication focused on getting another person to engage in some behavior that is wanted by the sourceConnotative Definition: how a word is perceived and is actually used, attitude about a wordContext: the circumstances within which communication takes placeCultural Level: level of communication in which adaptation of our message sending and receiving processes occur to enable accurate predictions of our interactant’s behavior based on her or his cultural background.Decoding: the translation of a message into ideas or informationDecoding Process: process a receiver goes through in sensing the source’s message, interpreting it, evaluating it, and responding to it.Encoding: the process of creating messages that we believe represent the meaning to be communicated and are likely to stimulate similar meaning in the mind of the retriever.Encoding Process: process a source goes through to create a message, adapt it to the receiver, and transmit it across some source-selected channel.Expressive Communication: messages sent by a source that expresses an internal emotional stateExternal Noise: noise in the physical surrounding that prohibits effective rhetorical communication from occurring
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Feedback: a receiver’s observable response to a source’s message.Gain Understanding: goal of communication focused on the acquisition of informationInternal Noise: noise within the receiver that prohibits effective rhetorical communication from occurringInvestigation Process: Process a source goes through to receive an idea, decide his or her intent, and select some meaning to be stimulated in the mind of the receiverLanguage: system of symbols or codes that represent certain ideas or meaningsMessage: any verbal or non=verbal stimulus that stimulates meaning in a receiverNoise: part of the rhetorical model of communication that is concerned with anything that prohibits effective rhetorical communication from occurring.Non-verbal Messages: any stimuli other than words that can potentially elicit meaning in the mind of a receiverNorms: expected guidelines that govern our interactions that are not explicitly establishedPerception: the process of attributing meaning to messagesPersuasion: altering someone’s behavior as a result of conscience intent, so persuasion is innately rhetoricalPhysiological Noise: form of noise that occurs because a person’s physical body prevents her or him from attending to a sent message.
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