communications review

communications review - CHAPTER 1 Accidental Communication:...

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CHAPTER 1 Accidental Communication: when a source communicates a message to a receiver that is unintentional and happens outside the source’s conscience control Channel: the means by which a message is carried from one person to another Codes: series of letters that represents a known concept or thing Communication: the process by which one person stimulates meaning in the mind of another person through verbal and non-verbal messages Communications: Compliance Gaining: goal of communication focused on getting another person to engage in some behavior that is wanted by the source Connotative Definition: how a word is perceived and is actually used, attitude about a word Context: the circumstances within which communication takes place Cultural Level: level of communication in which adaptation of our message sending and receiving processes occur to enable accurate predictions of our interactant’s behavior based on her or his cultural background. Decoding: the translation of a message into ideas or information Decoding Process: process a receiver goes through in sensing the source’s message, interpreting it, evaluating it, and responding to it. Encoding: the process of creating messages that we believe represent the meaning to be communicated and are likely to stimulate similar meaning in the mind of the retriever. Encoding Process: process a source goes through to create a message, adapt it to the receiver, and transmit it across some source-selected channel. Expressive Communication: messages sent by a source that expresses an internal emotional state External Noise: noise in the physical surrounding that prohibits effective rhetorical communication from occurring
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Feedback: a receiver’s observable response to a source’s message. Gain Understanding: goal of communication focused on the acquisition of information Internal Noise: noise within the receiver that prohibits effective rhetorical communication from occurring Investigation Process: Process a source goes through to receive an idea, decide his or her intent, and select some meaning to be stimulated in the mind of the receiver Language: system of symbols or codes that represent certain ideas or meanings Message: any verbal or non=verbal stimulus that stimulates meaning in a receiver Noise: part of the rhetorical model of communication that is concerned with anything that prohibits effective rhetorical communication from occurring. Non-verbal Messages: any stimuli other than words that can potentially elicit meaning in the mind of a receiver Norms: expected guidelines that govern our interactions that are not explicitly established Perception: the process of attributing meaning to messages Persuasion: altering someone’s behavior as a result of conscience intent, so persuasion is innately rhetorical Physiological Noise: form of noise that occurs because a person’s physical body prevents her or him from attending to a sent message. Psychological Noise: form of noise that occurs because a person’s psychological
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This note was uploaded on 04/22/2008 for the course COMM 102 taught by Professor Wrench during the Spring '08 term at SUNY New Paltz.

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communications review - CHAPTER 1 Accidental Communication:...

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