MARCH 2022INTRODUCTIONUnilever is one of the largest companies, since they have fast moved consuming goods (FMCG). Among their well-known expensive product brands, these include PG Tips, Lynx, Dove, Ben & Jerrys, Magnum, Knorr and Hellmann’s. Amongwhat they take care of in the company, also they included its flow from the supply chain, for improvement to furtherdevelop sourcing when it comes to their production. The Unilever Company, which employs more than 165,000 peopleworldwide and has a brand of more than 400 names in 190 different countries. They are known as a global company with aglobal purpose. When it comes to the main proposal where in the company's value proposition of the Unilever, they ensurethe quality product for its reasonable price. They measure and allow them to produce goods, from its lower cost that stilldoes not detract from the beauty of the quality of their product. Also, they measure access to markets suitable for the ever-developing country. From their functional population of over 2 billion people.The Enterprise & Technology Solutions Support (ETS), which is also a powerful help by its global unit in thecompetitive world. They maintain their shared service and products with the company that with the help of technologyinnovation, and its solutions in the daily lives of their consumers. Among the value proposition of the mission provided byETS is the promotion of their product and service that they have provided to the world. It is from their win-win relationshipthat from their provider, also benefits that they meet their current future. It also further strengthens their professionalism inthe organization’s quest for service. As they give their ability to provide their best to people, they respond to the excellenceof their practice, responding to global solutions to the company and users. Total quality approach contains with thecombination of people, process, and product. Including those services that will serve as the foundation of customer focus.
