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Unformatted text preview: 3 ways to improve perception accuracy Direct vs. indirect perception checking Strategies for creating a supportive environment Denotative vs. connotative meanings Abstract vs. concrete words Sapir-Whorf hypothesis Bypassing language 6 functions of nonverbal communication 9 nonverbal codes Quasi-courtship behaviors Types of kinesics behaviors Back-channel cues Nature/characteristics of nonverbal communication Arousal, immediacy, dominance Hearing vs. listening Stages of the listening process Barriers to listening Stop, look, & listen Paraphrasing Culture shock High-context vs. low-context cultures Centralize vs. decentralized power Masculine vs. feminine communication styles Assuming similarities, assuming differences...
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- Fall '08