derohh - INTRODUCTION Supply chain management is concerned...

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INTRODUCTION Supply chain management is concerned with the flow of products and information between supply chain members organization. Recent development in technology enables the firm to avail information easily in their premises. This technologies are helpful the activities to manage supply chain. The cost of information is decreased due to increasing rate of technology. Bi-directional arrow reflects the accommodation of reverse materials and information feedback flows. The following are importance of information tech in supply chain management. i. Information technology infrastructure capabilities provides a competitive positioning of businesses initiatives like cycle time reduction, implementation and re designing cross functional processes. ii. Serving the customers in the best way, information technology has enabled customers to be served in an efficient and effective manner. This makes the customers to be satisfied hence has a positive attitude towards the firm.
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