+c02-IS-planning-Overview-v1 - MODULE(BIG PICTURE 2...

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MODULE (BIG PICTURE) © AMJAD UMAR 2-1 2 Strategic Planning and Patterns for Digital Enterprises An Overview 2.1 W HY W ORRY A BOUT S TRATEGIC P LANNING ? ...................................................................... 2-2 2.2 C ONCEPTUAL F RAMEWORK FOR S TRATEGIC P LANNING OF D IGITAL S ERVICES .............. 2-4 2.2.1 Overview of Planning in Enterprises .............................................................................. 2-4 2.2.2 Relating Business Strategy to Strategic IS Planning ...................................................... 2-4 2.2.3 Strategic Planning for Digital Services A Closer Look .............................................. 2-6 2.3 C ONCEPTUAL F RAMEWORK AND K EY B UILDING B LOCKS ................................................... 2-7 2.4 S TAGE 1: B USINESS P LANNING AND S TRATEGIC A NALYSIS ................................................. 2-8 2.5 S TAGE 2: A PPLICATION P LANNING ...................................................................................... 2-10 2.5.1 Application Planning Overview ................................................................................... 2-10 2.5.2 Application Planning -- A Closer Look ...................................................................... 2-11 2.6 S TAGE 3 AND 4: IT I NFRASTRUCTURE P LANNING .............................................................. 2-13 2.7 S TAGE 5: A DMINISTRATIVE I SSUES (S ECURITY , G OVERNANCE AND P ROJECT M ANAGEMENT ) ................................................................................................................................. 2-15 2.8 S TAGE 6: I NTEGRATED A RCHITECTURE P LANNING ........................................................... 2-16 2.9 C OMPUTER A IDED P LANNING , E NGINEERING AND M ANAGEMENT .................................. 2-18 2.9.1 SPACE (Strategic Planning, Architectures, Controls and Education) ...................... 2-18 2.9.2 The SPACE Environment A Quick Tour ................................................................... 2-20 2.10 P ATTERNS TO S UPPORT S TRATEGIC P LANNING A Q UICK O VERVIEW ........................... 2-21 2.10.1 What are Patterns ......................................................................................................... 2-21 2.10.2 An Example of Using Patterns in IS Planning .......................................................... 2-23 2.10.3 IT Infrastructure Pattern .............................................................................................. 2-25 2.11 C ONCLUDING C OMMENTS AND N EXT S TEPS ...................................................................... 2-28 R EFERENCES ..................................................................................................................................... 2-28 Openining Vignette: Planning of Digital Services for a Small City Ms Fran Kuye is mayor of a city with 50,000 inhabitants, located in a developing country.She wants to use the knowledge gained from her MPA (Master of Public Administration) program to transform her city to a “Digital City” that heavily relies on digital services to support its citizens. Her overall goal is to develop a 2 year plan that includes the following: First year, start with informational services on the web that deliver the information to the citizens over the Internet instead of printing forms and brochures that are mailed to the citizens. Second year, start with “transactional services”, where some of the services are delivered online (e.g., online registration for licenses).
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CHAPTER 2: STRATEGIC PLANNING AND PATTERNS FOR DIGITAL ENTERPRISES AN OVERVIEW 2-2 Afterwards, start partnering with other cities and government agencies to improve the entire region. She does not know where to start. She has visited some of the key information sources on digital government shown in Exhibit 1 (a friend told her about these sources). However, she still does not know how to develop a solid plan that covers the management as well as technology issues and can also be successfully executed, monitored and controlled. She knows about some successes and failures and likes the egovernment success and failure model published by . She wants to make sure that she follows the successes and not the failures. Basically, her goal is to significantly grow the city by using digital services in an innovative manner. She needs help in developing an overall IT plan that includes business processes, applications and the enabling IT infrastructure.
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