CHAPTER 8+9 PRESENT - CHAPTER 8 FOUNDATIONS OF GROUP...

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CHAPTER 8 FOUNDATIONS OF GROUP BEHAVIOR >>> HUY PART 1: DEFINING AND CLASSIFYING GROUPS Chapter 8 introduces you some basic group concepts and the reason why people join groups. A group includes at least 2 people who interact with and depend on each other to achieve common goals. Groups can be either formal or informal . Formal groups are well-structured groups of people that are organizationally determined to achieve particular tasks. Meanwhile, informal groups are established naturally in response to the need for social contact. Groups can also be subclassified as command, task, interest or friendship . Command group is comprised of individuals who report directly to a given manager. Task groups are cross-functional groups of individuals who are formed to complete a job task. People in an interest groups join together to attain specific objectives of shared interest. Lastly, friendship groups are established based on one or more common characteristics of group members. >>> BÍCH TH O + OANH DO PART 2: GROUP PROPERTIES: ROLES, NORMS, STATUS, SIZE, AND COHESIVENESS Roles, norms, status, group size, and the degree of group cohesiveness are some of group properties. Role is a set of expected behavior patterns attributed to someone occupying a given position in a social unit. These attitudes and behaviors vary with the role we are playing and consistent with a specific role, creating role identity . Role perception is our view of how we are supposed to act in a given situation; meanwhile, role expectation is how others believe you should act in a given situation. Role conflict occurs when we find it difficult to comply and balance our two or more roles. Norms are acceptable standards of bahavior that are shared by the group's members. Norms tell members what they ought and ought not to do in specific circumstances. The Hawthorne studies made an important contribution to our understanding of group behavior. Through many experiments, researchers found out that norms play an important role in determining the individual work behavior. Besides, group members are susceptible to confirming to the group's norms because they are desired to be accepted by the group we belongs to. Confirmity occurs mostly in reference groups that a person is aware of other members, defines himself or herself as a member, or would like to be a member, and feels that the group members are significant to him or her. Group norms also have a big influence on deviant workplace behavior , which is voluntary behavior that violates significant organizational norms and, in doing so, threatens the well-being of the organization or its members. Individual employees' antisocial actions occur when these behaviors are supported by group norms. That's the reason why employees who belong to a group are more likely to engage in deviant workplace behaviors.
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  • Spring '15
  • Decision Making, video conferencing, Groupshift, HUYNH NGUYEN, ĐẠT VƯƠNG

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