Keyterm-OB1 - Keyterm OB A ability ability and job fit...

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Keyterm OB A ability 14 ability and job fit 15 Absenteeism 26 accessibility 19 affect 108 affect intensity 112 affective commitment 20 affective component 16 age 114 agreeableness 35,36 allow employees to participate in decisions that affect them 105 alternative work arrangements 94 amount and allocation 83 amount of education or professionalism 82 anchoring bias 61 anthropology 6 anxiety 115 application of emotion and mood 118 application of motivation 89 arousal 80 artistic 48 aspect of emotion 109 assertiveness 46 assumption of model 57 attentional process 28 attitudes 15 attribution theory 53,54 autonomy 90
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B baby boomer 42 behavior component 16 behaviorism 28 benefits for flextime 95 big five model 35 biology of emotion 109 board representatives 98 bonuses 101 Boomer 42 bounded rationality 59 C Cascading of objective 78 case against Ei 117 case for EI 117 Caveat emptor 86 challenges and opportunities for OB 6 change 4 change their inputs 82 change their outcomes 82 check the system for equity 106 choose a different refferent 82 clear preference 57 cognitive component 16 cognitive assonance 17 collectivism 45,46 combining tasks 93 common bias and error 60 comparison of satisfiers and disatisfiers 73 competency based 102 component of attitude 17 computing optimal decision 57 confirmation bias 61
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conscientiousness 35,36 consensus 53 consistency 53 constant preference 57 contemporary work cohort 42 content attribute 41 contingency variables 6 continuance commitment 20 continuous reinforcement 29 contrast effect 55 conventional 48 coping with anticapitalism backlash 7 core plus plans 104 core self evaluation 37 cost constraint 57 creative potential 58 creative thinking skill 59 creativity 58 creativity 119 creativity skill 58 cross training 92 cultural influences 115 culture bound 86 culture differences 65 customer satisfaction 25 customer service 121 D day of the week 112 decision 56 decision making 118 deep acting 116 defining problem 56 degree of influence 18 depression 115 deviant workplace behavior 121 dimension of intellectual ability 15 direct experience 19
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direction 69 displayers emotion 116 distinctiveness 53 distort perceptions of others 82 distort perceptions of self 82 distributive justice 83 do emotions make us irrational 110 do people's interpretation of emotion vary across culture 115 do the norm for the experience of emotion differ across culture 115 does the degree to which people experience emotion vary across culture 115 dominant work values 42 duration 110 E
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