43027 - Running head COLLABORATION SYSTEMS AT ISUZU...

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Running head: COLLABORATION SYSTEMS AT ISUZU AUSTRALIA LIMITED 1 Collaboration Systems at Isuzu Australia limited Student’s name Institutional affiliation
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COLLABORATION SYSTEMS AT ISUZU AUSTRALIA LIMITED 2 Collaboration Systems at Isuzu Australia limited Isuzu Australia Limited (IAL) is a subsidiary of Isuzu Japan and is solely responsible for the marketing and distribution of Isuzu products in Australia. The company was prompted to use collaborative technologies due to the need to ensure that their dealer networks were connected; while ensuring the speed and accuracy of communication between dealers and the headquarters, as well as other partners in the business. Rationale behind the portal The company wanted an online portal because they realized they were using outdated methods that were time and cost consuming. These methods were also prone to errors and did not promote issuance of information, and interaction with their customers and other business partners. They wanted a centralized network of communication between their partners, dealers, and the headquarters. They wanted to have access to the latest information regarding the company from either the headquarters or the dealer. Lack of which reduced the effectiveness of communication that was mostly printed and shipped from Japan to Australia, consuming valuable time (Gedda, 2008).
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  • Summer '16
  • j.m mwaki
  • Collaborative software, collaboration systems, Isuzu Australia Limited, Isuzu Australia

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