CBA
RELEVANCE OF PUBLIC RELATION TO CUSTOMERS RELATION BY DE LIMA

RELEVANCE OF PUBLIC RELATION TO CUSTOMERS RELATION BY DE LIMA

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8 Reasons Why Your Customers Are Leaving Decline in product quality . Your customers first came to you because of your quality products and services. It’s something that you are able to provide with excellence and efficiency. Once the quality of your products decline, you will slowly lose your customers. Make sure that you keep your A game so that you leave them no recourse but to stay.
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High prices. The economy is very volatile and you need to be wise in pricing your products and services. When times are tough, customers often resort to cheaper alternatives. Do not jack up your prices in such a way that it’s not competitive anymore. Remember that when push comes to shove, your customers can always go from something more affordable. Decrease in product variety. It’s important to offer a wide range of products to sustain consumer interest. Once you stop growing your product line, customers will begin exploring other options similar to your core product. Keep them excited by offering something new regularly. Otherwise, you’ll become a stagnant brand with nothing to offer.
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Competitor shift . Competition makes an industry better. It keeps businesses on its toes. Customers are equally loyal and fickle minded. Since they have the purchasing power, they are free to try
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  • Fall '16
  • Brand, Customers

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