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Unformatted text preview: Chapter 10 Book Notes The Importance of Organizational Communication- I t is central to a persons ability to navigate through their personal and work life successfully Defining Organizational Communication- Organizations from a Communication Perspective o Communication constitutes organizations. It enables or creates them o Organizations: the set of interactions that members of group use to accomplish their individual and common goals- Communication Function and Structure o 2 important properties: Functions Goals and effects of communication Production, maintenance, innovation Structure Lines of communication Downward, upward, horizontal communication Presumes hierarchy- Types of Organizations o Organizations fulfill a variety of social functions o I ntegration roles: agencies to serve conflict law enforcement, medical facilities, etc. o Political roles o Many organizations overlap into different categories o Economic production: delivery of products and services Organizational Communication and the Individual- Assimilation...
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