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Unformatted text preview: -\, v.3". .. ., Haw" (i A ' t I , (,Mvéyh, -, ‘- ELLmfii-AWC’LJ . 5K : ”at '” 2-“ (TA? Effective Communication through TA Prepared by Ch Bala-Swamy We can communicate well with other people if we understand their behavioral pattern at that particul: time TA was first develOped by Canadian-born US psychiatrist, Eric Beme, starting in the late 19505. Accordir to the International Transactional Analysis Association, TA 'is a theory of personality and a systemat- psychotherapy for personal growth and personal change'. Ego State- At any given time, a person experiences and manifests their personality through a mixture t behaviors, thoughts and feelings. Typically, according to TA, there are three ego-states that people consistently use: . Parent: A state in which people behave, feel, and think in response to an unconscious mimicking t how their parents (or otherparental figures) acted, or how they interpreted their parent's actions. Ft example, a person may shout at someone out of frustration because they learned from an influenti: figure in childhood the lesson that this seemed to be a way of relating that worked. . Adult: A state of the ego which is most like computer processing information and makin predictions absent of major emotions that could affect its operation. Learning to strengthen th Adult is a goal of TA. While a person is in the Adult ego state, hefshe is directed towards a objective appraisal of reality. ‘ . Child: a state in which people behave, feel and think similarly to how they did in childhood. F'c example, a person who receives a poor evaluation at work may respond by looking at the floor, an crying or pouting, as they used to when scolded as a child. Conversely, a person who receives good evaluation may respdnd with a broad smile and a joyful gesture of thanks. The Child is th source of emotions, creation, recreation, spontaneity and intimacy. There are basically three kinds of transactions: 1. Reciprocal/Complementary (the simplest) 2. Crossed q 3. Duplex/Covert/ulterior (the most complex) Reciprocal or Complementary transactions: A simple, reciprocal transaction occurs when both partner are addressing the ego state the other is in. These are also called complementary transactions. Example 1: A: "Have you been able to write the report?" (Adult to Adult) _B: "Yes — I'm about to email it to you." (Adult to Adult) Communication like this can continue indefinitely. (Clearly it will stop at some stage - but thi psychologically balanced exchange of strokes can continue for some time) Crossed transactions: Communication failures are typically caused by a 'crossed transaction' when partners address ego states other than that their partner is in. COnsider the above examples jumbled up a bit Emmple Ia: A: "Have you been able to write that report?" (Adult to Adult) 8: "Will you stop hassling me? I'll do it eventually!" (Child to Parent) This is a crossed transaction likely to produce problems in the workplace. A may respond with a Parent tr Child transaction. For instance: " A: "If you don't change your attitude, you‘ll get fired." Example 20: A: "is your room tidy yet?" (Parent to Child) B: "l'mjust going to do it, actually." (Adult to Adult) This is a more positive crossed transaction. There is however the risk that A will feel aggrieved that B i: acting responsibly and not playing their role, and the conversation will develop into: A: "I can never trust you to do things!" (Parent to Child) B: "Why don’t you believe anything I say?" (Child to Parent) which can continue indefinitely. Duplex / Covert I ulterior transactions: Another cl ...
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  • Fall '16
  • sumanth tadepalli

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