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Unformatted text preview: best lower conflict? Focus on interest, not positions Short answers 1. compete, compromise, collaborate, accommodate, and avoid. NEED 5 a. compete – competing for a job, bullhead b. compromise – finding middle ground c. collaborate – 2 heads are better than 1 d. accommodate – letting someone else get their way e. avoid – walking away 2. Describe your particular leadership style, and a. what kind of follower would appreciate that style b. what kind of follower would resent that style 3. What is principal negotiation: explain steps of it. Separate people from the conflict Focus on interest not position Invent opportunities for mutual gain Seek objective criteria 4. Avoidance: Discuss difference between active, passive and responsive a. Active – don’t ask don’t tell b. Passive – walk away c. Responsive – say something and interact with the person. 5. Difference between centralized and decentralized communication: communication network...
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- Spring '08
- Conformity, Reflective thinking, Reflective Thinking Process, bullhead b. compromise, Problem Solving Tools, best lower conflict