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Unformatted text preview: best lower conflict? Focus on interest, not positions Short answers 1. compete, compromise, collaborate, accommodate, and avoid. NEED 5 a. compete competing for a job, bullhead b. compromise finding middle ground c. collaborate 2 heads are better than 1 d. accommodate letting someone else get their way e. avoid walking away 2. Describe your particular leadership style, and a. what kind of follower would appreciate that style b. what kind of follower would resent that style 3. What is principal negotiation: explain steps of it. Separate people from the conflict Focus on interest not position Invent opportunities for mutual gain Seek objective criteria 4. Avoidance: Discuss difference between active, passive and responsive a. Active dont ask dont tell b. Passive walk away c. Responsive say something and interact with the person. 5. Difference between centralized and decentralized communication: communication network...
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- Spring '08