Chap%2011%20Mgmt%202500%20kk-1

Chap%2011%20Mgmt%202500%20kk-1 - Chapter 11: Teams and...

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Chapter 11: Teams and Teamwork
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Teams: Small group with complementary skills who hold themselves mutually accountable for common purpose, goals and approach Leadership is shared Group purpose/mission Shared problem solving Effectiveness measured by collective outcomes
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Types of Work Teams: Advice teams- help broaden information base for managerial decisions Production teams- perform day to day operations Project teams- apply specialized knowledge for creative problem solving Action teams- collection of highly coordinated specialists who exhibit peak performance on demand
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Teamwork Competencies: Orients team to problem solving siuation Organizes and manages team performance Promotes a positive team environment Facilitates and manages task conflict Appropriately promotes perspective
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Characteristics of an Effective Team: Clear purpose Informality
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Chap%2011%20Mgmt%202500%20kk-1 - Chapter 11: Teams and...

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