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Chap%203%20Mgmt%202500%20kk - Chapter 3 Organizational...

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Chapter 3: Organizational Culture, Socialization, and Mentoring
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Organizational Culture: Shared values and beliefs that underlie a company’s identity Manifestations: shared things (objects), shared sayings (talk), shared doing (behavior), and shared feeling (emotion)
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Layers of Org. Culture: Observable artifacts- physical manifestations Values- enduring belief in a mode of conduct or end state Espoused values- stated values & norms Enacted values- exhibited by employees Basic assumptions- unobservable- core of organizational culture
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Four Functions of Org. Culture: Organizational identity Collective commitment Social system stability Sense-making device
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Some Research on Org. Culture: Correlated with employee attitudes and behavior Congruence with individual’s values & org values related to org commitment, job satisfaction, intentions to quit, and turnover Did not predict financial performance Mergers fail due to incompatible cultures
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Embedding Culture in
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