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Unformatted text preview: Communicating in Business MGMT 3330 Lecture notes for chapter 2. Professor Mike Sexton Department of Management COBA The University of North Texas Office: 213b E-mail: Sexton@unt.edu 1 2004 Communicating in Groups, Teams, and Business Meetings Chapter 2 2 2004 When We First Met The College of Business Administration has an advisory board. When hiring, they look for people that: Can communicate with others, orally, written, nonverbally, and Can work with others. 3 2004 Why Teams and Meetings? Enlightened trial and error succeeds over the planning of the lone genius. 1998. IDEO Industrial Designs, Palo Alto, CA. 4 2004 Collaborative Message The reason that we are on team to begin with We are to create a solution leading to the output: Memo Document Report, or Presentation 5 2004 Working in Teams A team is a small number of people with complementary skills, knowledge, and abilities. Team members Have a shared mission and are collectively responsible Are responsible for reports, oral presentations, and meetings Must communicate effectively inside and outside the team Are involved in participative management Its all about Communication! 6 2004 Advantages of Teams ADVANTAGES Increased information and knowledge Increased diversity of views Increased acceptance of a solution Adds creativity Communicating in Business MGMT 3330 Lecture notes for chapter 2. Professor Mike Sexton Department of Management COBA The University of North Texas Office: 213b E-mail: Sexton@unt.edu 2 7 2004 Disadvantages of Teams DISADVANTAGES Can be unproductive, frustrating, or counterproductive Can develop groupthink Belonging to the team is more important than being right Research indicates that teams are inclined to make decisions that are far more risky than individuals would 8 2004 Disadvantages of Teams DISADVANTAGES Can be derailed by hidden agendas Private motives such as Power Sharing Postpone work Can encourage free riders (social loafing) 9 2004 Virtual Teams Group of individuals in different locations that work on projects by utilizing: Videoconferencing Groupware Internet/ Intranet/ Extranet Chat 10 2004 Virtual Team Success Top management support Specific goals and timelines Proper training Some F-2-F Videoconference Chat and e-mail Leadership 11 2004 Groups A group is two or more people who interact to fulfill a common goal or to meet specific needs. Informal Groups develop out of daily activities, may satisfy social needs, and membership may change....
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This note was uploaded on 04/22/2008 for the course MGMT 3330 taught by Professor Insley during the Spring '08 term at North Texas.
- Spring '08