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Unformatted text preview: Communicating in Business MGMT 3330 Lecture notes for chapter 3. Professor Mike Sexton Department of Management COBA The University of North Texas Office: 213b E-mail: Sexton@unt.edu 1 2006 Communicating in Business Using the Internet and Other Technologies Chapter 3 2 2006 Changing How We Communicate 1960s : manual typewriters, whiteout, keypunch machines, carbon packs, mimeograph machines, etc. Now : cell phones, videoconferences, conference calls, e-mail, instant messaging, laptops, blogs, the Internet, telecommuting, etc. 3 2006 The Need To Keep Up! In regard to communication technology, three of the most important words to keep in mind are:- What? - How? - When? 4 2006 Ways To Keep Up! List four ways you will keep up with the what , the how , & the when . 5 2006 Ways to Keep Up With The What, How, & When Classes & Workshops Self Taught Magazines, Research Articles, & Books 6 2006 Ways To Keep Up With The What, How, & When Wall Street Journal & other newspapers Television Specials (i.e, Discovery Channel) Comdex and other such technology shows Communicating in Business MGMT 3330 Lecture notes for chapter 3. Professor Mike Sexton Department of Management COBA The University of North Texas Office: 213b E-mail: Sexton@unt.edu 2 7 2006 Significant Communication Technology Developments of the Past Looking to the past reminds us that : 1. Communication technology development is not unique to our time. 2. Many communication technologies currently in use are improvements upon past developments. 3. People are always searching for ways to improve on past technologies as well as invent new communication technologies. Cont.> 8 2006 Significant Communication Technology Developments of the Past Printing Press Telegraph Telephone Facsimile/Fax Machines Typewriter Personal Computers Internet 9 2006 The Internet Versus The Web The Internet- A self-regulated network connecting millions of computer networks around the globe. The Web (World Wide Web)- A collection of standards and protocols that link massive amounts of information located on the Internet, thus making it possible for user access. 10 2006 Internet Offspring Intranet : A company-wide computer network that serves the purposes of LANs (local area networks) and WANs (wide area networks) developed using Internet technology. Extranet : A network that links the intranets of business partners via the Internet in such a way that the result is a virtually private network. 11 2006 Ways Businesses Use the Internet to Enhance Communication Three major ways : E-mail Conducting research E-commerce For a more detailed list, see Figure 3-1 12 2006 Electronic Mail Electronic mail (E-mail) refers to electronically-generated messages and documents that are sent electronically over the Internet, intranets, and extranets E-mail is currently the number one way business people use the Internet, intranets, and extranets Communicating in Business MGMT 3330...
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- Spring '08