MGMT_3330_Insley_Text_Chap_03_Revised_2008 - Communicating...

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Communicating in Business – MGMT 3330Lecture notes for chapter 3.Professor Mike SextonDepartment of Management – COBAThe University of North TexasOffice: 213b E-mail: [email protected]1© 2006Communicating in Business Using the Internet and Other TechnologiesChapter 32© 2006Changing How We Communicate1960s: manual typewriters, whiteout, keypunch machines, carbon packs, mimeograph machines, etc.Now: cell phones, videoconferences, conference calls, e-mail, instant messaging, laptops, blogs, the Internet, telecommuting, etc.3© 2006The Need To Keep Up!In regard to communication technology, three of the most important words to keep in mind are:- What? - How? - When? 4© 2006Ways To Keep Up!List four ways you will “keep up” with the what, the how, & the when.5© 2006Ways to Keep Up With TheWhat, How, & WhenClasses & WorkshopsSelf TaughtMagazines, Research Articles, & Books6© 2006Ways To Keep Up With TheWhat, How, & WhenWall Street Journal & other newspapersTelevision Specials (i.e, Discovery Channel)Comdex and other such technology shows
Communicating in Business – MGMT 3330Lecture notes for chapter 3.Professor Mike SextonDepartment of Management – COBAThe University of North TexasOffice: 213b E-mail: [email protected]27© 2006Significant Communication Technology Developments of the PastLooking to the past reminds us that:1.Communication technology development is not unique to our time.2.Many communication technologies currently in use are improvements upon past developments.3.People are always searching for ways to improve on past technologies as well as invent new communication technologies.Cont.>8© 2006Significant Communication Technology Developments of the PastPrinting PressTelegraphTelephoneFacsimile/Fax MachinesTypewriterPersonal ComputersInternet9© 2006The Internet Versus The WebThe Internet-A self-regulated network connecting millions of computer networks around the globe.The Web (World Wide Web)-A collection of standards and protocols that link massive amounts of information located on the Internet, thus making it possible for user access.10© 2006Internet OffspringIntranet: A company-wide computer network that serves the purposes of LAN’s (local area networks) and WAN’s (wide area networks) developed using Internet technology.Extranet: A network that links the intranets of business partners via the Internet in such a way that the result is a virtually private network.11© 2006Ways Businesses Use the Internet to Enhance CommunicationThree major ways:E-mailConducting researchE-commerceFor a more detailed list, see Figure 3-112© 2006Electronic MailElectronic mail (E-mail) refers to electronically-generated messages and documents that are sent electronically over the Internet, intranets, and extranetsE-mail is currently the number one way business people use the Internet, intranets, and extranets
Communicating in Business – MGMT 3330Lecture notes for chapter 3.

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