1Maintaining Your FacilityWhy is this important?Must realize the positive impact that a safe, clean, well-maintained facility has on potential and current membersBusiness is competitive and owners must pay attention tosafety, housekeeping, preventive maintenance, generalmaintenance, equipment repairs, and renovationimprovementsConvenience is amember’s first consideration,CLEANLINESSis the 2nd!Four Areas of Maintenance Management1. SafetyAll equipment must be in working orderEvaluate areas of potential liability2. QualityYou get what you pay for3. CleanlinessDaily maintenance should be thorough and consistent4. AmenitiesAny extras that serve the membersSubtle differences that separate an organization from its competitors
2Determining Maintenance NeedsSize of the facilityIndoor and outdoor needsAny wet areas?Are you in a commercial, corporate or clinical setting?Will maintenance be in-house or contracted out?When will maintenance be performed?Performing a Needs AssessmentUse a multidisciplinary team to answer questionsWhat is the overall size of the facility?Measure each room or refer to construction plansDetermine outdoor maintenanceOne building or separate complexesWhat are the hours of operation?Days and operating hoursHoliday scheduleIdentify best times of day to perform maintenanceWhat are the peak times of usagePerforming a Needs AssessmentWhat is the operating budget for maintenance?The setting usually dictates fundsIf performing in-house maintenance consider payroll and capital costsIf using contractors, get multiple bidsWeigh the costs of using in-house and contracted maintenanceHow many members are you serving daily?