Exam 1 - Imam . -_ .‘ Norm.- inr- l MULTIPLE CHOICE...

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Unformatted text preview: Imam . -_ .‘ Norm.- inr- l MULTIPLE CHOICE Choose the on: alternative that but complains the mutant or answers the question. I} The quality awanl awarded by the U5 gin-armrest! to recognize dlrfliw qmlrty marrow is tailed the. A} [homing Quality Award. at Malmlm Baldrirlgtt Quality Award. C] Nationat Standards and Tedmology Quality Award. [11 Juran Quality Aw ard 2] Under the the assumption about effectively managing people is that it requires the appreciation of tho cultural context in which they opcttrtc. Aft-the convorgonrt- hypothesis 3} multicultural hypothesis C} divergent hypothusis D} diversity officuq' 3} D'rganizaltml behavior thaws trom‘ a variety of social sciences. indudmg: A] Mology. fl] anthropology. C} political science. D] All of the about. 4} The basic astumptim that matugortmt practices arr: mineral and that [1.5 managmmt pncfirusarc limbs: in: imwnas lire: A} the cmwrgmoe hypo-them B} tiin hypothesis. (It rrruitimlmral hypotl'mis DJ culture fluid: sy'rulmrrw. 5} lna rmtsurm'of a wrdr: range or pruiessioruls. wl'tid'tni‘ the inflowirrgwas NOT town! toba- rrtLttud to 'pb perfumnro? A} Information ted‘u‘tologtr 3} Organization C] r‘hrpenrisory mrstroahnont D} Management in} Organizations have been mooring the number of omponees needed to operate. This is known :95 A} outsourcing. B} compressmn. C} downsizing. D} core competency. 1?] Chuck recently returned In the US. from a six-month job assignment in Taiwan Hts {rulings of disorientation would but be described an A} othnmttism B] repatriation- C} parochialim D} expatriarjon. 3} Mar. Weber’s mflnbution to organizational behavior lay in his Sl'flrd'l for. A) the best way to identity and E'Dl'lfiidfif employee motivatim and attitude. E} the kt'j' chmrtcnsttrs of Effective executive leadership. C} tluinmstoflicicnl way tostrorluroanurgnrrization D} the ideal way to perform a job. 9} ‘i‘oiocomrnufing work: best with jobs that A} are easily podnhlo. C] are manufacturing burr-d. ll} an: customer—5cth oriented. U] IJ'l'r'flliFE a lot of driving. I} 3) 3} 4] 51 '3] til] 1?“: sedatedcnrre that crmtrtltluted tn organizatinnal belt: trier the tents and perspective to earn-me enntliet and power within an organizarirm it: A} manath meme r3 mm. 3) political science. D] psydtelngy' 11]Anniflwiuflwmgamrhmkrisfifinifieffldoimyninfimulhchafiwcxmpt A} a commitment to the ME: nae-thud. B} a basis [or enlivth tunnell—lint-trigr C} a stud}; of individual-t stamps, and organizations D] a focus on qualitative. nbsrrtrafianal research 12] All or the fatten-mg are trey dri vets efengagernent except: A} establishing rules that will commute the "gamer-Jim.“ B] shnt cn-nmrn fnr individual employee's weII- being. C} involving emplnyees in dedsinne. D} giving empiuyees appurtum'tier to express ideas. 13'} Entpluyees-perinrming very ypeualized jobfi. whether are blue {filter workers or managers,- are an example of which principle of Organizational theory“ A} Employee initiative Bl Dit'rsrrm of labor Qfimhrcl'uin D5 Unfit-nfmnlmand MllThe term contingent walrfurremhe used ta deer-litre: A} freelancers. C] part—time employees him-numb: Dr Alleitheahm'e. IS] The pursuit trf reflex to what dunner-is“: of an Idea} humming" A] Rationality Bl Fennel mist-semi regulations C) r‘tutrmrity strum DJ imparsunal treatment [5} When a organized-en outsource-s its more funrlinns. retain: central over its core businemt. and then arranges networks it! specialists ardund that rare that: can he added to or srrbtrected from as needed, the business has adopted a: A) virtual nrganizatinnal structure. C} produrt organizational :rtturture. B} mndular organizational structure. DJ matrix urgentzatinnal structure. 17"] When Garret Memurlal tleepttat decided tr:- share expenses with Cumberland Memorial Hespitfl tn build and operate an MRI unit. they formed a; 11] pint ventufl‘. B] spin-0H. {.3 Value chain partnership. D} mutual marine [cursor-Lia. IE] 1hr.- mgurizrrlinrul dram. that indicate wire reports tn whom rein-Sent the Birgit-untrue“. A} lirueand stafl politic!“ Ht 313m at" central C} hierarchy nt lulhflflt}! D} dwm'm nl labor. I?) are plans by which turn ur mum: organizatmm (err-r tngether to coordinate efforts on a Protect It} Divisirmai strut'll'tms D} lnternrganizatinnal designfi A] Ctr-garqu organizational designs C] Internal market systems 13} 15} .1 .5 20} to matrix: dot-mp. organizations- :11 Whtd'l both tl'n.I functionai limo and the product lines an: pcrmnnonr and apart].- strong are known as: M ton-Apart! m? organizatiotu C} adlpld III-lint: orgmfizationi E} mature matrix organizations. D} [tumor-mt overlay organizations. 21‘: W W5 to organuational doaign advanczd by Wit-her. Taylor, and Fayol A” m anon-Lg the most floaiblr: of organizational orgasm. En splat}: onij: to mant organuattona. and not sen-too organizations. C: mm that throat i5 molest way too-Eggnon D: have mutually diSappcamd from the bum environment 22. Atm- waa ampfwfitEri'IJrE targe- adrofltstng hrm in Now Yoiwluroshespedalizcdin writing nfiao acts She moved to Tokaflklahoma. whore sh:th a iota! amud1mllor advortising firm Harlow fob required Mmmfly to write radio ads tormpcmarkmhutm wfitecopytorali nfloafis. Wadammiprintadsjoowtimshflm had toproduoemumdalswotk III-Pith arm andotrm not with dirt-nu. Compared to her {orator New Yorkjob, turmwjoh A;- has become a staff position instead of a line position. 5} your ho: a greater apart of control. Ct involves loss of a division of labor. D} tth ows a decentralization of power 233 Tho basic difforonce betwern line managers and stafl‘ managers-is that M staff managora are older. morn? decisive. but lots Well Edutated- B} tine managers have decision making power. C] ata Ft managers ttatro more daeision power. E3} lino ma nagara tond to be better ad mated. 2-1} Organizational atmcturod along functional Haas: A} are loss Elficient than other organizational structures. B] have less dean lines of and-norm:r than other orgardzafional EIIHEIHI‘CS. {I} provido hotter customer service. D} permit 3mm jut: Specializafim fit a mutual cornmitmortt botwm mployor and employees to do things to help om another actuate oath orthor‘s gmla and sanitation!» is lo‘to'tm it: A] i-doall C} core competing. at corporate motoring. D} mm 25; [am- and Bill an- disrossing thi- onion-5., befifls. and customs their damned on their hit-stools trip to Europe What Iiltl'IE' and Bill arr.- difiufiing ts r't} whore shock E} capatnatlon C} mam; D] a mhcultm 2?} The tonal mom that relates to the DB topics of orgmmfimad adorn: and Leadership is: A} political science B] sociology. C} anthropology D} Fifthfllogf. 233 'Iho us:- at outaourong allowa the firm to Euro-a on; A] telecommuting {'1 corn: empatency_ Ft] downsizing. D} mist-riots continui ty-ptana. 13} 133 26] 271 25} r”) L"? E e E if ;: 293.11": value of the Hawthorne studies to DB lap in their etioooirerjlr that: A} there is a most effectiw tea}.r to organize ever-1..I work team although it will var}- among 191:5 B} physical working condition had no impact on worker productivity. C} human nods. attitude; motives. and relationships were hop-orient to worker performance III} employee productivin and jobsattsfaclion were direch related to the supervision they received. MIOrganizationsaI-e most tilt.er toadopt moixoesignswhen. A] eadimaitmttainssuffieienl mum tocompleteitsoumprojecti H] the nmket environment Lt. stable C] their markets mature and they need economies of scale to compete on the bans of pore Tl] they face comka and uncertain meime 311 ft 'l'heorp Y supervisor would feel that A} the-only way to get people to work hard is to push them. ti} people work best when left alone. '2'} different people should be managed in different ways based on the situation. D} people motivate themselves, all you need to do is give them some direction. 31] is a sinicturod social system consisting of groups and hidividuals working together to 32] C meet some agreed-upon obit-Hive A] Moire-n system B] A work mam C] An ergonimfiorn D} Edenfific Miami I."‘N 13: Orgarmahonal beltion 33} IK. n} is an intuitive. qualitative approach to the tandem; of group behavior both on and oH the fob. B} 15 a social science that examines people’s behavior in society. like physics or sociology. C] is a disupline based in science that studies human behavior in organizations D} studies how organizatirmo compete and applies that knowledge to improve the orgaiuzation's quality. it) John is looking, at employee perceptions, attitudes. motives in order to hnprove worker 341 A productivity. john is conducting DB research at which level? it] Individual B] Organizational C} Group 1);: None of these; this is not OE resea reh. 35} The open systems model shows an organization doing its work or creating value in. the phase. it} transform-71W Fl] ledrriolu-gv C] output D} input SoilArtorgpruaatiminwhichdurearealoiofformalmlneipeoplearemtedmahtmpermul 3&3 warmer, jobs are-carefully divided into specialized tasks. and :5me met check with their mpt‘fi'ifilfi before making densities, amplifies A] an ideal bureaucracy B} the applifitttmt of a human relauotei approach. Cl “titlingth management theory D} scienti l'ic management theory. It) bahy hoomers. D} minorities 3t?) t‘t'hrcr. .re -_'-:' ll‘te following statements would be most likely made by a supervisor who endorses a contingency approach to management? i. People work best when left atone." Focus on organizations and people 1ivill take care of themselves." 3- The only way to get people to work hard is to push them." } treat different people in different ways based on the situations we're facing." E; '-‘- her: an Oil specialist is looking at l'IOW an organixation is structured and its operating environment and the effect these have on employee communication and cimrclination. he I she is conducting research at the level of DE. A} group C] organizational ll} individual 3.0) Time—and—motiori studies: 5".) try to Find ways to humanize the Jobs of people. ti} focus on improving work group coerdmatioo. C} look at visual perception and pertormance. {3'} hone of these; this is not OB research. D] try to find the best Tvvay to perform jobs by streamlining individual movements. 41] The value ot the Hawthorne studies to DIS lay in their discovery that: at physical working condition had no impact on worker productivity. E] employee productivity and job satisfaction were directly related to the supervision they received. C] human needs. attitudesr motives. and relationships ware important to worker per to rrnaiice. 1'?) there is a most effective way to organize every work team. although it will vary among teams {2} .-‘i.n organizational chart: A) Is the Eormal configuration between individuals and groups with respect to allocation DE tasksresponsibilities, and authority within the organization. E} is the process of coordinating the structural elements of the organization. C} shows flie informal lines of authority hetween people performing various tasks. D] is the process of coordinating the structural elements of an organization in the most appropriate form. ~13! on organiZation with a tall hierarchy results in managers having a i‘t} broad. til narrow. C) genera]. ~14] Industrial i“ Organizational Psychology: It} got its name through a typographical error. E) is the largest content area in psychology. C) is the psychological study otbusiness organizations. U} is mainly concerned thtt person ,i" iriachiiie interaction. Span of control: D} specialized. 3?] 39] Jill} 42] #3} it) . l' fillnfltlfiifl.namplegtmhdmwiwmwdedfiwmndmmahmahmflflum ‘_ organizafim structure? A} the RM. B} lite director. C} the bus driver. D] the controller. 445} In Graham's Energetic Systems Model. the managemmt function is unique in that: A} itisnotsubjecttumh‘npyfi Bht lunches everyotl'ua'fimctim‘t. C} it has no m—acfififine D] it operates in a closed system. 4?] Amrdjng to flwEmrgeHcSys-‘Erm Model, which fmfinndealsmmt the problem IE} - of entropy? A} environment transaction B} manage-111ml. C} adaptation. D} maintenance 48}Gral1arn‘s Energetic Eff-toms Model of organizations suggests that problems in organizational is} it Him m gal-malty he hated to: A} low productivity. B} poor mutate. C] mgemfl. D] lack of organization 49} According to Graham. insuementat criteria for organizational effectiveness, such as 49) if“ productivity, quality of output, readineee. and profitability. are determined by: A} system effertivanm motivation. and emirnnmt. B} human resource EEEL‘HVHIISS. systems efiecfivmess. and mnmnment. C} W condition-5 are! D] mgamzatiaunal sun-rival. 56} The natural tendency of open systems to move from a state of organization to disorganization is 50} a process known as: A} entropy. B} system fatigue. C} organizali death. D} nutoeis. ...
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This note was uploaded on 04/23/2008 for the course PSY 321 taught by Professor Graham during the Spring '08 term at San Diego State.

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Exam 1 - Imam . -_ .‘ Norm.- inr- l MULTIPLE CHOICE...

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