Introduction to Managerial CommunicationFall2007

Introduction to Managerial CommunicationFall2007 -...

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Introduction to  Managerial  Communication
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The Communication Process Your success in business will depend upon your  ability to communicate Conflict management, hiring practices, message  efficacy, representing your firm internally and  externally The purpose of this course is to help you develop two  of the most important communication skills – writing  and speaking
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The Role of Communication in  Contemporary Organizations Leo Rosten, U.S. author and political scientists  writes, “Extremists think “communication” means  agreeing with them” Does communication equate agreement? The workplace is much more diverse and  complex than it was just a few decades ago, and  it requires more sophisticated management  communication skills.
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Communication Challenges Advances in  technology  have increased our  communication capabilities, but we must learn  how to best use these capabilities Because of improved communication systems,  we have greater abilities to interact with multiple  cultures, which requires that we become better  intercultural communicators (Geraldine Hynes)
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Contemporary Dynamics Affecting  Managerial Communication Diversity – managers not only must be able to  communicate with a greater variety of  audiences, but also must help their employees  see diversity as a corporate asset rather than a  liability. The contemporary manager should be  particularly aware of four types of  diversity  that  are becoming more predominant: gender,  culture, age, and education
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Gender Diversity During the past two decades, much has been written  about how men and women communicate differently: Are men more assertive than women?  Do women show  more social support and sympathy to colleagues?  Do  men and women provide different types of feedback?   Do leadership styles of men and women differ?  Do 
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Introduction to Managerial CommunicationFall2007 -...

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