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The Warhead Cable Test DilemmaCase study prepared by Jeanne McNettIt was Monday morning at Bryson Corporation’s cable division assembly plant. Stanton Wong, the quality supervisor, hadbeen worrying all weekend about a directive he had received from his boss before leaving work on Friday. Harry Jackson,the plant manager and a vice president of operations, had told Stanton unambiguously to disregard defects in a batch oflaminated cable they had produced for a major customer, a military contractor. Now, Stanton was wondering what ifanything he should say or do. Bryson Corporation was a large conglomerate headed by an aggressive CEO who had established a track record of buyingand turning around low-performing manufacturing firms. Harry Jackson had been sent to the cable plat shortly after it hadbeen acquired, and he was making headway rescuing what had been a marginal operation. The word in the plant was thatcorporate was pleased with his progress. Harry ran the plant like a dictator, with nearly absolute control, and made sure everyone inside and outside theorganization knew it. Harry would intimidate his direct reports, yelling at them and insulting them at the least provocation.